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Phlo photo1/30/2024 ![]() Integrated, personalised, equitable care. ![]() What's top of your wish list for transformative healthtech? The nuances are important to understand when building frictionless patient and prescriber experiences and impactful products. When we say “our team are your team, your patients are our patients” that really is the mindset we have. I love this about my job and prioritise building partnerships on a solid understanding of the vision and specific discipline challenges our partners face. What do you enjoy about working with our varied range of healthcare partners? For existing providers, with their own systems to startups needing off the shelf tools to get started. I am most excited, that our products have been built and designed, to enable digital prescribing across healthcare companies of every size, stage, and discipline vertical. The Phlo Connect products allow healthcare providers to realise and complete digital pathways to their patients. What are you most excited about in the Phlo Connect product development space? In that developed future, I believe a personalised digital pharmacy can be people’s first contact for prescribed care, triage, referral, mental health support and in some areas, diagnostics. With this responsibility comes the opportunity to develop that patient relationship and the digital services offered by pharmacy. What do you believe is the future of pharmacy in the healthcare / healthtech space?Īs health technology develops at pace, pharmacy has the responsibility of being an everyday patient contact point. You need to make some big calls and the way to be confident in those calls is continually building and maintaining a big picture view of your product vision, the market, your strengths as a company, risks, and the rewards that are on the horizon. If I could sum up what you need to lead product in any company, it is that. I have this poster in my office with my mantra “see the big picture take the next step”. What (in your opinion) is the most important aspect of your job? ![]() Then across my week, I like to have a combination of build team sessions, user focused sessions and product team workshops that focus on Product Management at Phlo, everything from vision mapping, prioritisation frameworks to core KPIs. I am on a lot of remote calls most days across the business, making sure we are understanding and supporting immediate and longer-term needs and across product teams to align vision and work to any dependencies. It is important to keep close to our day to day, to work in progress and any questions teams have about requirements. I usually attend one stand-up of our user focused product teams. I then review user feedback and support communications, alongside our datasheets that gives me as a real temperature check and any priority needs. What does your role entail at Phlo Connect and what does a typical day look like for you?Įvery day is too short! I have a to-do list that I won’t be seen without and I start my day with my focus and forecast list – one priority that needs my focus that day and many other to-do’s. Both also need a core understanding of business strategy and vision. Building great products centres around really understanding users to build and deliver value. Marketing centres around really understanding people and communicating value. ![]() I came into product from a marketing background and I bring that into my approach to product management. Learn more about Katie in this interview. She's excited about the future of pharmacy in healthtech, and is passionate about building partnerships that prioritise patients and prescribers. Coming from a marketing background, she brings a people-centric approach to product development, always keeping the big picture in mind. We recently sat down with Katie Beaton, Product Manager at Phlo Connect, who manages a team of four Product experts across Phlo.
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